Engineer, eCom & Testing Analytics

With approximately 1,300 boutiques and outlets throughout the U.S., as well as an online presence for each of our brands, it takes sophisticated technology, resources and infrastructure to ensure the continued success of our businesses. From finance and accounting to technology and merchandising careers, we have diverse opportunities available for talented professionals to join our team of nearly 16,000 associates who share our commitment to excellence.

POSITION OBJECTIVE:
This position is responsible for managing and maintaining ecommerce testing and general web analytics support. This includes test creation, analysis, collaboration with cross functional departments to create meaningful site operations and customer journey optimizations. This position will assist with reporting, dashboard building, analysis. This role will include web analytics, testing results, optimization, and website best practices. As a key member of the customer experience team tasks will span from the planning stage all the way through the data and optimization stage, and concluding with the release cycles of each website.

RESPONSIBILITIES:

• Conducts competitive and data driven analysis and industry research to identify gaps and opportunities that will further inform the testing roadmap.

• Analyzes data to support project goals; evaluating project progress and results; reviewing data results using Google Analytics with team members to ensure accuracy; and translating results into specific business actions.

• Assists and supports the Development and execution of measurement and reporting which accurately reflects business results and informs future decision.

• Leads testing analyst leveraging testing and analytics tools.

• Monitors and maintains data quality and integrity. Aligns with the current process for information maintenance and testing accuracy,

• Leads or participates in multiple testing projects by completing and updating project documentation; managing project scope; ensuring efficient and on-time delivery of testing framework.

• Collaborates with business stake holders to develop, guide, and launch tests.

• Works closely with ecommerce operational teams to support and enhance workflow processes and maximize the potential of existing product capabilities.

• Collaborates with teams to design, build, maintain and manage advanced Data Studio dashboards that meet product requirements

• Works cross-functionally to gather insights which will improve business results.

• Works within Testing tool and web analytics integrations to form conclusions and recommendations.

JOB REQUIREMENTS:

• Bachelor's degree in Business, Analytics, Computer Science, Statistics, or Information Technology required

• 6+ years demonstrated application (internship, co-op, work experience) in online testing, web analytics, data or business intelligence field

• Understands online marketing and testing principles, including but not limited to: conversion optimization, cross- and upsell, audience segmentation, A/B testing, merchandising, web analytics etc

• Strong web analytics required within such applications such as Google Analytics 4, Adobe Target, Adobe Analytics, A/B Tasty, Google Cloud Platform, Looker, Tableau

• Has the ability to plan, coordinate and support multiple projects of various complexities

• Key knowledge of web analytics tools and website testing software will be required

Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.