E-COMMERCE MANAGER

E-commerce Manager (full time)

Christian Wijnants is womenswear brand known for its luxurious knitwear and innovative textural prints. With a strong presence in the wholesale market and a growing B2C business through its flagship stores and e-commerce platform, we are committed to delivering an exceptional shopping experience to our customers.

We are looking for a talented E-commerce Manager to join our team in Antwerp, Belgium. You will be responsible for coordinating and optimizing day-to-day operations for all e-commerce channels. You will play a critical role in defining strategies and implementing solutions that enhance online sales and brand visibility, while deeply understanding the shopping behavior of our high-end fashion clientele.

Your tasks will include but will not be limited to:

• Coordinate and manage the website; launch of new product, management of product data, writing of extended product descriptions and the handling of visual content.
• Establish the website's requirements and roadmap while taking the brand's aspirations and constraints into account.
• Customer service in liaison with the Antwerp store team to ensure top notch customer service, responding to enquiries and resolving issues effectively.
• Together with the store managers from Antwerp and Berlin select and buy the upcoming season in our Antwerp showroom.
• Online merchandising
• Inventory management; Update stock and inventory across all platforms
• Monitor performance; Analyze website performance, identifying areas for improvement in collaboration with the Tech team to enhance user experience and interface functionality, specifically tailored to the needs of high-end fashion consumers.
• Participate in seasonal e-com shoots and organize product pack-shots
• Reporting on sales performance on a weekly basis
• Provide insights and initiatives based on retail sales performance to the creative team.
   

Profile:

• Minimum 3 years experience in E-commerce within the luxury fashion sector, with a strong knowledge of high-end brands and an understanding of their market positioning.
• Strong written and verbal communication skills in English
• Good knowledge of Excel, Shopify and Photoshop
• Being able to think strategically but have a pragmatic and hands-on personality
• Good analytical skills and an eye for detail
• Ability to work independently as well as in a team

When you join our vibrant team in Antwerp, you'll be welcomed into an inspiring, creative environment where diverse talents come together to thrive. This role provides the opportunity to collaborate closely with teams across the company, playing an active role in shaping our shared vision. After an initial period of in-person engagement with our teams, we offer flexible remote working arrangements.