Lead - Transformation Testing

INSPIRE | EXHILARATE | DELIGHT

For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewellery, and eyewear.

Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750+ experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer.

Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work®.

To keep the innovation journey going, the Group has set up "The Greenhouse", which is not just an innovation hub, but also an incubator space and accelerator for start-ups and small businesses in the region and internationally. This is just one of the several initiatives taken by the Group to reinvent itself, catalysed by forward thinking and future-proofing. The Group has also been embedding sustainability at the core of its business strategy with a clear commitment towards people, partners and the planet, and by being a member of the United Nations Global Compact Community and signatory of the Women's Empowerment Principles.

What you'll be doing

As a Transformation Testing Lead, you will be responsible for providing technical leadership and ensuring the successful implementation of the Testing horizontal stream of the Transformation program. You will also design and implement a robust automated testing framework, ensure the SI configures appropriate testing tools, and oversee the creation of detailed test plans and scripts and their execution.

You key responsibilities will include:

- Develop and define the overall testing strategy for the ERP transformation program, ensuring alignment with project objectives and timelines.

- Design and implement a robust automated testing framework tailored to the ERP system's specific requirements.

- Develop a comprehensive automation strategy that outlines the scope of automation, including which tests to automate based on risk and frequency.

- Lead the transition from manual to automated testing processes, ensuring seamless integration and minimal disruption.

- Create comprehensive test plans that cover all phases of testing including unit testing, integration testing, system testing, and user acceptance testing (UAT).

- Plan and schedule all test activities across different stages of the project lifecycle.

- Manage resources, timelines, and budgets allocated for testing activities to ensure effective test coverage.

- Oversee the development and maintenance of detailed test cases and test scripts based on business requirements and technical specifications.

- Oversee the development of automated test scripts that are maintainable, reusable, and effective.

- Ensure that test cases cover all functional and non-functional requirements of the ERP system.

- Regularly review and update test scripts to accommodate changes in system requirements and functionality.

- Train testing team members on the use of automated testing tools and the maintenance of test scripts, as well as lead and mentor the testing teams, providing technical guidance and support as needed.
- Facilitate testing rounds, ensuring effective participation and feedback from end-users.
- Manage the execution of test cases, monitor the testing process, and ensure adherence to established timelines and standards.
- Identify and resolve testing bottlenecks or delays, ensuring efficient progress of testing activities.
- Coordinate with other project leads (e.g., Data Migration Lead, Integration Lead) to ensure integration points and dependencies are appropriately tested.
- Track and manage defects identified during testing, prioritizing issues based on severity and impact on the project.
- Work closely with development teams to ensure timely resolution of issues and re-testing of solutions.
- Utilize the automated testing framework for performance and load testing, ensuring the ERP system can handle projected transaction volumes and user loads.
- Analyze performance test results and make recommendations for system enhancements and optimizations.
- Integrate automated tests into the continuous integration/continuous deployment (CI/CD) pipeline to ensure ongoing system integrity.
- Monitor the effectiveness of automated testing within the CI/CD pipeline and make adjustments as necessary.
- Provide regular updates and reports to project stakeholders regarding test progress, results, and issues.
- Maintain comprehensive documentation of testing processes, outcomes, and lessons learned.
- Develop quality metrics to measure the effectiveness of automated testing and identify areas for improvement.
- Provide detailed reports on automation coverage, defect detection rates, and other relevant metrics to stakeholders.
- Oversee post-implementation testing to ensure the ERP system operates as expected in the live environment.
- Provide ongoing support and guidance during the stabilization period after go-live.

What you'll need to succeed

- You have experience in establishing automated testing frameworks and tooling for similar programs, preferably using SAP.
- You are familiar with the use of Tricentis Tosca.
- You are an organized, detail-oriented, collaborative, pragmatic, and driven, self-starter.

What we can offer you

With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.

We Invite All Applicants to Apply

It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.

We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.

Department TECH