Lead - Identity & Access Management

INSPIRE | EXHILARATE | DELIGHT

For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewellery, and eyewear.

Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750+ experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer.

Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work®.

To keep the innovation journey going, the Group has set up "The Greenhouse", which is not just an innovation hub, but also an incubator space and accelerator for start-ups and small businesses in the region and internationally. This is just one of the several initiatives taken by the Group to reinvent itself, catalysed by forward thinking and future-proofing. The Group has also been embedding sustainability at the core of its business strategy with a clear commitment towards people, partners and the planet, and by being a member of the United Nations Global Compact Community and signatory of the Women's Empowerment Principles.

What you'll be doing

This Identify & Access Management role is responsible for providing technical leadership and ensuring the successful implementation of the Identify & Access Management horizontal stream of the Transformation program.

This position is responsible for developing and maintaining a robust IAM strategy that aligns with organizational security policies and the specific requirements of SAP environments. The IAM Lead will configure and customize SAP IAM solutions, integrate IAM services with SAP modules, and ensure compliance with best practices in access governance.

Responsibilities include:

- Managing the full lifecycle of user identities, from onboarding to offboarding

- Implementing advanced authentication mechanisms

- Ensuring seamless integration with SAP S/4HANA, and other related SAP technologies

The role also involves leading access reviews, compliance audits, and the migration of legacy access controls to SAP systems.

This role will work closely with SAP Identity & Access Management (IAM) solution, and therefore prior experience with this solution and integration to S/4 HANA is a mandatory requirement for the role

This role will align with functional technology streams in the program to ensure that the requirements of each functional area are effectively captured in this streams' scope, and to ensure that dependencies required of functional streams are well managed into Identify & Access Management

This role requires knowledge of ERP and enterprise systems, strong leadership capabilities, and excellent communication skills to work with cross-functional teams, stakeholders, and vendors.

Technical skills and experience

- Identify & Access Management Strategy Development
- IAM Strategy and Framework Development
- Role Definition and Access Control
- Identity Lifecycle Management
- Authentication and Authorization Technologies
- Review and potential migration of Legacy Access Controls
- User Access Reviews and Compliance Audits
- Integration of IAM Tools
- Incident Response and Issue Resolution

What you'll need to succeed

Behavioral skills:

- Strong leadership and team management abilities
- Excellent communication and interpersonal skills
- Problem-solving and analytical skills
- Ability to work effectively with cross-functional teams and stakeholders.
- Detail-oriented with a strong focus on quality.
- Proactive and self-motivated with a strong sense of ownership.
- Adaptable and able to thrive in a fast-paced, dynamic environment.
- Committed to continuous learning and professional development

Education and Professional Certification:

- Bachelor's degree in Information Technology, Business Administration, or any related field.
- Relevant certifications (e.g., PMP, ITIL, ERP certifications) is a plus
- Prior experience with SAP solution and integration to S/4 HANA is a mandatory requirement for the role

What we can offer you

With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.

We Invite All Applicants to Apply

It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.

We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.

Department TECH