Head of Production

As the Head of Production, you lead our sourcing and production operations globally to secure the best customer offer for today and the future. You oversee the entire production process from souring materials, product development and quotation until the final product delivery and quality control.

Guided by the strategic direction of the brand and the assortment, you create unmatched product value and operational excellence through a world class supplier network and operating model. You are accountable to set the sourcing strategies for the brand, tie our short- and long-term targets together and through supply chain management enable sustainable, profitable growth.

What you will do: 

• You are accountable to lead operate the organization across multiple locations including the performance of our internal production offices in terms of people, process, performance and budget.
• Main KPIs will be focused on operational excellence in on time delivery, quality, product development and time-to-market, strategic progress on our sustainability agenda, strong in-price control and development.
• Secure short and long-term capacity planning to enable long term sustainable growth and optimize short term workflow, minimize delays and maximize efficiency.
• Lead the production team from a distance, managing team performance and development to ensure that production goals and strategic plans are met. The role has 5 direct reports, with the wider team consisting of 80-90 employees.
• Establish and implement quality standards in accordance with our brand point of view and procedures for all products and resolve any quality issues that arise during production.
• Accountable for supplier relationships and lifecycle management of our full supply chain; including sourcing and onboarding of new suppliers, manage performance and potentially exiting suppliers upholding responsible purchasing practices.
• In partnership with your assortment leadership team and key stakeholders in the supply chain you develop and drive the fulfillment of the strategic goals and activities which secure the best customer offer.
• Identify opportunities and build targeted strategies across the different tiers of the supply chain to enable improved profit levels while reducing emissions.

Qualifications

Alignment to our company values is the most important characteristic we look for in all new joiners. Our values are the behaviours that we appreciate above and beyond anything else. We are open-minded and curious, we dare to be different, we believe in constant improvement and we empower and trust you to take ownership. Our values are part of who we are, what we stand for and how we act. 

What you need to succeed:

• Extensive experience in a senior production management role from a global fashion brand with proven track record of negotiations and stakeholder management across the supply chain
• Strong leadership to inspire and manage a large diverse team across multiple locations.
• In-depth knowledge of production processes in a global supply chain with a focus on profit margins, material sourcing, quality control and sustainability.
• Experience developing and setting strategies to drive business goals
• Excellent communication and interpersonal abilities
• Ability to manage multiple priorities and work under pressure
• Flexible to frequently travel within Europe and to Asia as and when required

Additional information

This is a full-time permanent contract based at our Head Office in London.

Benefits

We offer all our employees attractive benefits with extensive development opportunities around the globe. All our employees receive a 25% staff discount usable on all our H&M Group brands in stores and online. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here.

In addition to this UK based colleagues also receive:

• Up to 25 days holiday
• Annual health checks
• Pension scheme
• Discounts on various activities and financial/lifestyle products via our benefits hub
• Cycle to work scheme
• Discounted gym membership
• Employee assistance via retail trust  
• Private health & dental care

Inclusion & Diversity

At COS we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process. 

Company Description

About COS: Since our launch in 2007 we have opened stores and sell online in over 40 countries worldwide. Our collection offers elevated essentials, iconic pieces and innovative design. The creative soul of the brand is visualised through our storytelling, seasonal runway shows and connect with contemporary culture to create an experience beyond the expected. From the beginning, our design ethos has always put lasting style, quality and sustainability first. Today 92% of the materials in our collection are more sustainably sourced.

Ready to register interest? Click on the I’M INTERESTED link where you can upload your CV securely. Once we have received your application, we will keep you updated regularly about the status of your application so please look out for our email.

We are looking forward to hearing from you!